1.1. This agreement is a public offer for the provision of intermediary services for remote purchase of goods and provision of related services (hereinafter referred to as "Services").
1.2. Contractor: Agency "SIJER FROST" (Omsk, Russia).
1.3. Customer: Legal or natural person placing an order for Services under this agreement.
1.4. Goods: Goods ordered by the Contractor on behalf and at the expense of the Customer in accordance with his instructions.
1.5. Parcel: Packaged one or more items intended for mailing or specialized delivery service.
1.6. Addressee: The person to whom the goods or mail item is addressed.
2.1. The Contractor undertakes to provide the Customer with the following services:
2.1.1. Obtaining from the Customer information about the desired product and its location (or the location of the seller who sells the product).
2.1.2. Receipt of funds from the Customer for the purchase of the goods and covering related expenses.
2.1.3. Acceptance of the purchased goods at the place of service provision.
2.1.4. Packaging of the goods and proper preparation of the parcel.
2.1.5. Handover of the parcel for international delivery.
2.1.6. Other services agreed upon by the Parties in writing.
3.1. Contractor's Responsibilities:
3.1.1. Performance of Services within the deadlines agreed with the Customer.
3.1.2. Informing the Customer about the progress of the order execution.
3.1.3. Notifying the Customer of the need to transfer funds to cover incurred expenses.
3.2. Customer's Responsibilities:
3.2.1. Providing accurate and complete information about the goods and the addressee (recipient).
3.2.2. Timely provision of funds for the purchase of the goods and covering related expenses.
3.2.3. Payment of additional expenses incurred during the order execution.
3.3. The Contractor shall not be liable for:
3.3.1. The quality of the goods.
3.3.2. Actions of third parties, including postal services and customs authorities.
3.3.3. Force majeure circumstances.
3.4. This agreement enters into force upon receipt by the Contractor of the first payment from the Customer.
3.5. The agreement is considered fulfilled at the moment of handing over the parcel with the goods purchased for the Customer to the postal service for further delivery.
4.1. The cost of the Services is determined in accordance with the Contractor's tariffs at the time of conclusion of the agreement (Appendix No. 1).
4.2. Payment for the Services is made by the Customer in the manner and within the period specified in the agreement.
5.1. This agreement enters into force upon acceptance of the offer conditions by the Customer and remains in effect until the parties fully fulfill their obligations.
5.2. All disputes and disagreements arising from this agreement are resolved through negotiations between the parties.
1.1. The cost of services is determined as a percentage of the total price of all goods (the total cost of all goods if there are multiple).
1.2. The base rate is 8% of the total price of goods.
1.3. The order complexity coefficient (k) takes a value of 1 or 1.5 depending on the Contractor's internal rules and the complexity of order execution.
1.4. The order complexity coefficient (k) may take a value of 2 if fulfilling the order requires purchasing five or more item types from different stores.
1.5. The minimum commission is 1500.00 Russian rubles.
1.6. The conversion rate is set individually for each order based on the current exchange rate and method of money transfer.
1.7. The cost of services is calculated by the formula:
Service cost = S * F * k,
where:
S - total price of all goods,
F - base rate (8%),
k - order complexity coefficient.
Example of Service Cost Calculation
Suppose the total price of all goods (S) is 15000 rubles.
If the order complexity coefficient (k) is 1, then the service cost will be:
Service cost = 15000 * 0.08 * 1 = 1200 rubles, which is less than the minimum commission, so the service cost will be 1500 rubles.
If the order complexity coefficient (k) is 1.5, then the service cost will be:
Service cost = 15000 * 0.08 * 1.5 = 1800 rubles.
If the order complexity coefficient (k) is 2, then the service cost will be:
Service cost = 15000 * 0.08 * 2 = 2400 rubles.
2.1. The order complexity coefficient is determined by the Contractor's internal rules and may vary depending on various factors such as the type of goods, delivery country, purchase specifics, and others.
2.2. The Contractor reserves the right to change the service tariffs at its discretion with notification to the Customer.